Programs and Coaching Terms and Conditions

VeraHeart LLC Programs and Coaching Terms & Conditions

(updated September 4, 2015)

Your purchase of a VeraHeart LLC personal development program includes support from a Coach who will act as your mentor through the scheduled activity of your program. Please read the following terms and conditions carefully before your purchase. By purchasing this VeraHeart LLC program, you are indicating your understanding and agreement to these terms and conditions. Should you have any questions, please email VeraHeart at info@veraheart.com before purchasing.

Responsibilities

VeraHeart offers materials for personal development and does not claim to solve or cure any problems.

The service of the Coach in this program is limited to a relationship only between you and the Coach in a thought-provoking and creative process that inspires you to maximize the value you receive in this program for your personal development.

You are responsible for creating and implementing your own physical, mental, spiritual and emotional well-being, decisions, choices, actions and results. As such, you agree that neither VeraHeart LLC nor the Coach are and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by VeraHeart LLC or the Coach.

You understand coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

You understand that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and you will seek independent professional guidance for such matters. If you are currently under the care of a mental health professional, you will inform the mental health care provider of your participation in this program prior to purchase.

Time & Process

The time and medium (teleconference, videoconference, in-person, etc.) for personal coaching sessions included with your program will be determined by the Coach to best meet your needs in program. The Coach will provide four hours of personal coaching for each program.

Confidentiality

Your relationship, and all information (documented or verbal) that you share with the Coach as part of this relationship, is ethically bound to confidentiality by these terms and conditions, but is not considered a legally confidential relationship (like in Medicine or Law).

However, it is important to know that confidentiality will not apply when it is necessary to protect you or others from harm. If the Coach has information that indicates that a child or elderly or disabled person is being abused, the Coach must report that to legal authorities. If you are an imminent risk to yourself or make threats of imminent violence against another, the Coach is required to take protective action.

The Coach agrees not to disclose any information pertaining to you without your written consent. The Coach will not disclose your name without your consent. Confidential information does not include information that: (a) was in VeraHeart LLC or the Coach’s possession prior to its being furnished by you; (b) is generally known to the public; (c) is obtained by VeraHeart LLC or the Coach from a third party; (d) is independently developed by VeraHeart LLC or the Coach without use of or reference to your confidential information; or (e) that VeraHeart LLC or the Coach is required by law to disclose.

Cancellation & Refunds

You have the right to cancel your purchase of this program prior to the start of scheduled activities with the Coach OR within 30 days after purchase, whichever comes first. You will receive a 100% refund of program price. Unfortunately, no refunds can be made once program schedule has begun.

Limited Liability

Except as expressly provided in these terms and conditions, VeraHeart LLC and the Coach make no guarantees or warranties, express or implied. In no event will VeraHeart LLC or the Coach be liable to you for consequential or special damages. Notwithstanding any damages that you may incur, VeraHeart LLC and the Coach’s entire liability under this agreement, and your exclusive remedy, will be limited to the amount paid by you to VeraHeart LLC for program up until the termination date.

Entire Agreement

This is the entire agreement of all parties and reflects a complete understanding of all parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

Resolution of Disputes

If a dispute arises out of this agreement that cannot be resolved by mutual consent, you, VeraHeart LLC and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

 

Thank you!
VeraHeart LLC
PO Box 591
Mount Shasta, CA 96067
info@veraheart.com